THEARC: Financial Assistance
If you do not have health insurance, Children's National primary care provides financial counselors to walk you through the payment process.
If you need help with your bill, including setting up a payment plan, please call a customer service representative Monday through Friday, 9 a.m. - 4 p.m. ET at 301-572-3542 or 1-800-787-0021. Representatives are also available via email at bearbill@childrensnational.org.
To further support your child's needs, Children's National also has a Financial Assistance Policy (FAP), which provides eligible patients with discounted emergency or medically necessary health services.
Children's National will provide, without discrimination, care for emergency medical conditions to individuals regardless of whether they are eligible for financial assistance. Children's National complies with the Emergency Medical Treatment and Labor Act (EMTALA) by providing medical screening examinations and stabilizing treatment, and referring or transferring an individual to another facility – when appropriate – and providing emergency services. Children’s National prohibits any actions that would discourage individuals from seeking emergency medical care.
Financial Policies and Applications
THEARC
Patient Log In| 1801 Mississippi Ave SE |
Phone: 202-436-3060 |
| Washington, DC 20020 |
Fax: 202-436-3098 |
Mon, Tue, Wed, Thu, Fri, Sat: 8 a.m. - 4 p.m.
Sun: Closed
To keep our patients, visitors, and staff healthy, we will be closing at 4 pm until further notice. We will continue to offer telehealth visits during our evening hours as well as appt. scheduling and nurse advice. This change is temporary during the current COVID-19 pandemic.